Membership Levels

Each tier includes dedicated service hours you can apply toward concierge requests, vendor oversight, and personal touches. Additional hours are available as needed.

JOIN SLIP 18

Silver

Peace of Mind, Simplified

Monthly professional oversight
One scheduled inspection every month keeps your interior and exterior checked with photo documentation.
Photo reports every visit
Interior and exterior findings arrive in a consolidated photo report after each inspection.
Standard response commitment
Requests receive a response within 2–3 business days.
On-demand access
Arrivals, vendor coordination, errands, and wellness checks are available whenever you need them.
Transparent documentation
Every visit and action is logged so you always know what was handled.
Vendor coordination fee
12% on billed vendor invoices handled through Slip 18.
After-hours (5p–8a)
$50 surcharge for requests outside standard hours.

We’ll catch problems before you arrive.

Gold

More Eyes, Faster Action

Bi-weekly oversight
Two inspections every month keep eyes on the property and trigger proactive follow-ups when needed.
Next-business-day response
Every request is answered by the next business day.
Priority on-demand scheduling
Arrivals, vendor coordination, errands, and checks are slotted ahead of standard scheduling.
Same-day reporting
Any issues identified are summarized the same day so you can make decisions quickly.
Vendor coordination fee
10% on billed vendor invoices handled through Slip 18.
After-hours (5p–8a)
$25 surcharge for requests outside standard hours.
Storm & utility check-ins
10% off on scheduled check-ins during declared events.

We’re watching closely and act fast.

Black

Full-Time Stewardship

Weekly visits, whenever needed
Four inspections each month with extra spot checks after weather events or vendor work.
Fastest response standards
Same-day or within 24 hours, with after-hours needs moved to the front of the line.
First-in-line scheduling
You receive first availability for every service on the on-demand menu.
Direct steward contact
Work directly with your steward for immediate decisions and accountability.
Vendor coordination fee
8% on billed vendor invoices handled through Slip 18.
After-hours (5p–8a)
After-hours surcharge is fully waived for this tier.
Storm & utility check-ins
Included during declared weather or utility events.

On-call estate management—24/7 accountability.

Details, response standards, and full terms are provided at sign-up. Slip 18 remains vendor neutral and provides photo-verified reporting for every visit.

Member On-Demand Services

Available exclusively to Slip 18 members. These personalized services can be requested any time and are billed individually at standard hourly or fixed rates.

Below are examples of popular requests and what to expect.

Category	Popular task	Result

Arrival prep	Stock fridge with your preferred groceries	Walk into a home that feels lived-in, not vacant
	Fresh linens and full towel refresh	Guests and family enjoy hotel-level comfort
	Set thermostat, lights, and music for arrival	Immediate “welcome home” ambiance
	Stock coolers with drinks and ice before lake day	Arrive ready to launch without last-minute stops
Comfort & Convenience	Forward or unpack delivered packages	No missed deliveries or porch clutter
	Coordinate private chef, catering, or restaurant delivery	Entertain without the planning headache
	Car washed and fueled before you land	Drive straight to the lake or dinner
	Errands like pharmacy pickup, propane exchange, or stocking basics	Essentials in place so you can relax
Lifestyle Errands	Wine or specialty liquor pickup	Favorite labels waiting in your cellar
	Reservation confirmation	Last-minute plans handled seamlessly
	Meet cleaning crew, handyman, or vendor at your home	Work completed while you’re away, no need to be on-site
Home Touch-Ups	Replace air filters or lightbulbs	Better air quality and no surprises during inspections
	Patio furniture setup and umbrella check	Outdoor spaces ready for morning coffee
	Quick wipe-down of counters, patio, and entry	Walk into a fresh, ready-to-use home
Peace-of-Mind	Key hand-off to family, guests, or vendors	Secure access without mailing keys
	Post-storm photo report	Immediate damage check while you relax
	Trash and recycle curb service	City fines avoided and critters deterred
	Mail pickup, rotate lights, and water plants	Keeps your home looking lived-in while you’re away

How On-Demand Services Work

Pay only for what you use. Each request is quoted at a flat or hourly rate before scheduling.

Flexible scheduling. Add or adjust services anytime your needs change.

Priority for members. Gold and Black members receive first-availability scheduling.

Transparent reporting. You’ll receive confirmation and photos once complete.

Want something not listed? Ask your steward — most special requests can be arranged through our private service menu.

Services are billed per request; unused balances don’t apply. Emergency call-outs subject to availability. Full terms provided at sign-up.

Services & Packages

Every home is unique. We tailor scope and pricing during onboarding so you always know what each visit will cost.

Packages

Transparent total pricing with built-in savings

Choose a bundle or mix with a custom plan

Arrival & Departure Essentials

Save $35

Your home ready when you arrive and secure when you leave.

Pre-Arrival Setup
Departure Reset
Wi-Fi Check

$185

$150

Pantry Ready + Fridge Reset

Save $40

A stocked and spotless kitchen every stay.

Grocery Pickup & Stocking
Fridge Reset / Deep Clean
Inventory List

$190

$150

Safety + Filters (Quarterly)

Save $45

Quarterly essentials that keep the home healthy.

HVAC Filter Swap
RO Cartridge Replacement
Water Softener Top Up
Smoke / CO Sweep

$195

$150

Full Travel Package

Save $60

From touchdown to takeoff, we handle everything.

Airport Home Arrival Handoff
Pre-Arrival Setup
Departure Reset
Wi-Fi Check
Grocery Pickup & Stocking
Fridge Reset / Deep Clean
Inventory List

$460

$400

A La Carte Services

Ranges confirmed during onboarding based on access and scope

Categories help you find the support you need

ArrivalDepartureMaintenanceSafetyTechLogisticsProjectsLifestyleTravel

Arrival

Pre-Arrival Setup

Climate, linens, lights, patio staged before arrival.

Most visits fall within a standard service range tailored to home size and setup time.

Departure

Departure Reset

Bins staged per rules, vacancy settings, photos for peace of mind.

Estimated per visit with your property routine in mind.

Arrival

Grocery Pickup & Stocking

We shop or receive your order and stock the fridge, freezer, and pantry.

Priced per visit based on list size and distance. Confirmed in your plan.

Arrival

Grocery Delivery → Stocking Only

Receive delivered groceries and stock with a light fridge tidy.

Stocking only. Pricing confirmed during onboarding.

Maintenance

Fridge Reset / Deep Clean

Shelves out, full clean, reorganization for a fresh start.

Varies by fridge size and condition. Confirmed in your plan.

Maintenance

Light Handyman

Routine, low-risk fixes performed within our safety policy.

Hourly starting at a professional hospitality rate.

Tech

Wi-Fi / Smart Home Reset

Reboot modem and router in correct order and verify key devices.

Typically a short visit. Priced per scope.

Maintenance

HVAC Filter Swap

Replace owner-supplied filters, label dates, update records.

Per visit based on count and access.

Maintenance

Water Softener Top Up

Top up owner-supplied salt and confirm basic function.

Per visit. Materials pass-through if procured.

Maintenance

RO Cartridge Replacement & Flush

Replace owner-supplied cartridges and flush, then leak check.

Per visit based on system type.

Safety

Smoke / CO Detector Battery Sweep

Replace user-replaceable batteries, test, and label.

Per visit plus batteries at cost if procured.

Logistics

Package Receiving

Bring deliveries inside, document labels and condition, and stage.

Per visit. Oversize and carrier meet options available.

Logistics

Vendor Access

Unlock and lock only. Oversight is a separate item.

Per visit as a brief access call.

Projects

Project Oversight Check In

Time-boxed on-site presence and update for active vendor work.

Priced per scheduled check in.

Lifestyle

Vehicle Exterior Wash (light)

Light rinse and dust only. Professional detail coordinated via vendor.

Per visit. Professional detail is vendor coordinated.

Lifestyle

Boat Staging at Home (Trailered)

Stage towels, safety gear, and requested items so you can hook and go.

Per visit based on scope.

Lifestyle

Boat Staging at Slip (Aesthetic)

Uncover and tidy appearance. No engine operations.

Per visit. Engine work excluded.

Lifestyle

Boat Exercise at Slip

Run and cycle basic functions per owner authorization.

Per visit. Access policy may vary by membership tier.

Arrival

Linen Change (same day refresh)

Make beds with clean linens on site and replace bath sets.

Per visit based on rooms refreshed.

Logistics

Inventory List / Consumables Par Setup

Create an itemized list and par levels for future restocks.

One time setup. Updates as needed.

Safety

Storm / Utility Check In

Time-boxed visit after weather or outage to verify status.

Per visit. Preferred rates by membership tier.

Travel

Airport Pickup / Drop off (Home Arrival Handoff)

Meet at home, open, lights and AC set, assist luggage inside entry.

Coordination and home arrival handoff only. Transport is vendor.

Curious what your plan would cost? Request a consultation and we’ll prepare a custom service guide with per-visit pricing specific to your home.